Shipping & Returns
I want you to feel confident and happy when purchasing artwork from me. If you have any questions before ordering, please contact me at info@suzannewinn.co.uk and I will be very happy to help.
Fine Art Prints
Shipping
All fine art prints include free worldwide shipping.
Prints are made to order and are usually dispatched within 3–4 working days.
Orders are produced and fulfilled by my trusted fine art print partner, as locally as possible, helping to keep delivery efficient and reliable.
Estimated delivery after dispatch:
UK: 2–3 working days
Worldwide: typically 5–10 working days, depending on location
Any local import duties or taxes are the responsibility of the buyer and may vary depending on your country.
Returns
Fine art prints are made to order, so returns are not usually available unless there is a fault or issue with your order.
If your print arrives damaged, or if there are any concerns with your order, please contact me and I will do my best to resolve the issue quickly.
Original Artworks
Shipping Costs
UK:
Free shipping
Europe:
Oils on Paper — £10
Small Paintings — £20
Medium Paintings — £40
Large Paintings — £100
Extra Large Paintings — £200
Rest of World:
Oils on Paper — £15
Small Paintings — £40
Medium Paintings — £60
Large Paintings — £200
Extra Large Paintings — £400
Shipping rates are shown in your local currency at checkout where available.
Any local import duties or taxes are the responsibility of the buyer and may vary depending on your country.
Dispatch & Delivery
Original paintings are carefully packaged and normally dispatched within 5 working days of receiving your order, often sooner.
Within the UK, artworks are sent using Royal Mail, Parcelforce, or a trusted courier depending on size and weight.
If you need your artwork more quickly, please contact me before ordering and I will do my best to help.
Collection from my studio near Alton in Hampshire may also be possible by arrangement.
Ordering Information
I take great care to represent each artwork as accurately as possible. Colours may vary slightly depending on your screen or browser.
Room images are designed to help you visualise scale and atmosphere. Please refer to the listed dimensions for exact artwork sizes.
Payment can be made securely online using PayPal or credit/debit card. If you would prefer to pay by bank transfer, please contact me directly.
Returns for Original Paintings
If you decide that an original painting is not right for your space, you may contact me within 14 days of delivery to discuss a return.
Returned artworks must be carefully packaged and sent back in their original condition using an appropriate tracked delivery service.
Refunds are processed once the artwork has been safely returned and inspected.
Return shipping costs and any associated customs charges are the responsibility of the buyer.